Privacy Policy

Last updated: June 15, 2023

At ShepskyAI, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automatic Collection

We automatically collect information using various technologies, including:

  • Cookies and similar technologies
  • Log files
  • Web beacons and tracking pixels
  • Analytics tools

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners
  • Social media platforms (if you connect your account to our services)
  • Service providers
  • Public sources

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our website and services
  • Process transactions and send related information, including confirmations and invoices
  • Send administrative messages, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Provide customer service and support
  • Send marketing communications, including newsletters, promotions, and special offers
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze trends, usage, and activities in connection with our website
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights, property, and safety of ShepskyAI, our users, and others
  • Comply with legal obligations
  • Fulfill any other purpose disclosed to you at the time we collect your information

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis and storage
  • Customer service
  • Email delivery
  • Hosting services
  • Marketing assistance

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

4.2 For Business Transfers

If ShepskyAI is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information and provide choices regarding your information.

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to:

  • Enforce our terms and conditions
  • Protect our rights, privacy, safety, or property, and that of our users or others
  • Prevent fraud or illegal activity

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information and protect it against unauthorized or unlawful processing and accidental loss, destruction, or damage.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of any password and account information, and for controlling access to your email communications from ShepskyAI. We are not responsible for the functionality, privacy, or security measures of any other organization.

6. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

7. International Data Transfers

ShepskyAI is based in the United Kingdom, and we process and store information in various locations, including the UK, EU, and potentially other countries. As a result, your information may be transferred to, stored, or processed in countries whose data protection laws may differ from those of your country of residence.

By using our website or services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than those of your country.

Where we transfer personal data from the European Economic Area (EEA) or the UK to a country that has not been deemed to provide an adequate level of protection, we employ appropriate safeguards, such as standard contractual clauses approved by the European Commission or the UK government, as applicable.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

8.1 Access and Portability

You have the right to access the personal information we hold about you and to receive a copy of your information in a structured, commonly used, and machine-readable format.

8.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

8.3 Deletion

You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

8.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of your information.

8.5 Objection

You have the right to object to the processing of your personal information in certain circumstances, including when we process your information for direct marketing purposes.

8.6 Withdrawing Consent

Where we process your information based on your consent, you have the right to withdraw that consent at any time.

8.7 Exercising Your Rights

To exercise your rights, please contact us using the contact information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Please note that we may need to verify your identity before responding to your request. In some cases, we may also need to keep certain information for recordkeeping purposes, to complete transactions, or to comply with our legal obligations.

8.8 Marketing Communications

You can opt out of receiving marketing communications from us by:

  • Clicking the "unsubscribe" link in our marketing emails
  • Contacting us using the contact information provided below
  • Updating your communication preferences in your account settings (if applicable)

Please note that even if you opt out of marketing communications, we may still send you non-marketing communications, such as those about your account, transactions, or our ongoing business relationship.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. If we make material changes to this Privacy Policy, we will notify you through a notice on our website or by email prior to the changes becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +44 20 1234 5678
  • Address: 123 AI Innovation Street, London, SW1A 1AA, United Kingdom

Our Data Protection Officer can be contacted at [email protected].